Client Guide

Mobile guide

The mobile app signs in through the browser callback, then stores its Device Session locally before you Capture from the share flow.

What to expect

A healthy mobile setup returns from browser auth into the app, restores the local Device Session, and then creates a Capture you can verify in product state.

Expected mobile flow

Run these checks in order when the mobile setup or share flow looks wrong.

  1. 1

    Start sign-in from the mobile app so the browser callback returns into the correct Client.

  2. 2

    Confirm the Device Session after auth before you test the share flow again.

  3. 3

    Save a link or image and then verify the Capture in Clips before you rely on search.

Related pages

Use these shortcuts when you need setup help or the account support path.

Setup steps

Return to the mobile step in Getting Started.

Login help

Open the account support path when auth still looks wrong.

Open troubleshooting

Run self-serve diagnosis before opening Support.